I updated my iPhone 5C and iPad Air 2 to the latest IOS 10, and updated my iTunes to the latest version also, now I can' t sync my phone or ipad to iTunes. When I plug them in they do not even show up in iTunes. I have tried reinstalling iTunes and it didn't work. Help!
MacBook Pro, iOS 10.0.2
Are you running iTunes 7.5.1 or newer? Download update --> https://support.apple.com/HT201352
What about your computer OSX version?
iOS 10 requires iTunes 12.5.1 or newer which in turn requires OSX 10.9.5 or newer. Software Update only checks for updates for the current system version you are running but that itself may be out of date. It may or may not be possible to upgrade your computer to the required system. Find your computer model on the http://www.everymac.com web site and near the bottom of the system specification section it will say what OS versions it is capable of running. If you cannot run a newer system you will not be able to sync this phone to your present computer, though some features may be available with iCloud services sucvh as Paple Music or Match. OSX 10.9 and 10.10 are no longer available. Check this article on El Capitan (OSX 10.11) and Sierra (OSX 10.12) upgrade options https://discussions.apple.com/docs/DOC-10692 Theses systems may run slower on older machines and require additional RAM purchase (4 GB is a realistic minimum and many recommend 8GB). Doing a big jump in system versions is also more likely to affect old software.
Snow leopard to el capitan, will it cause my macbook to be slow? - https://discussions.apple.com/thread/7412959
Current OSX general upgrade information, including system requirements - http://www.apple.com/osx/how-to-upgrade/
If you have any PPC generation software that has been running under OSX 10.6 it will not be supported under any later system versions.
I do have all the most up to date versions
Macbook Pro running 10.11.6
iTunes 12.5.1
There is nothing wrong with my Macbook, it runs fine, it's not slow. My iPhone and iPad simply do not show up in iTunes when I plug them in.
Have you restarted your computer?
If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/HT204095
Device not listed immediately after upgrade - https://discussions.apple.com/thread/6573744 - try restarting
Check you are using the original or Apple replacement cord. Some third party cables only transfer power and no data signal.
LincDavis July 2014 post on resetting sync services when iTunes not responding - https://discussions.apple.com/thread/6452007?answerId=26308435022#26308435022
LincDavis June 2015 post on other things to try - https://discussions.apple.com/thread/7082555?answerId=28397802022#28397802022
New phone not recognized when given exactly the same name as old phone. - https://discussions.apple.com/thread/6577994?answerId=26760759022#26760759022 - delete all backups from old phone.
Device not recognized because of cable issue (although user initially assured it was a good cable) - https://discussions.apple.com/thread/6912051?answerId=28002758022#28002758022
https://discussions.apple.com/thread/7293439?answerId=29154537022#29154537022 - deleted iTunes application then re-installed
July 2016 Lawrence_Finch post - https://discussions.apple.com/thread/7607661?answerId=30402529022#30402529022 - dirty connection?
Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
If syncing by wifi you may need to restart your computer and try again.
I did all that yesterday, anyway, I tried plugging in my phone today and now suddenly it works. I noticed that my iPhone name and iPad name were changed, I have never had that happen before, and I have changed them back.
Whatever, it all works now, Thanks
iphone and ipad won't sync after latest update
